Returns & Exchanges
At Momentous, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that your fashion needs are met with style and ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Package Your Items
Place the items in their original packaging, ensuring all tags remain attached, and securely seal the box with the new shipping label on the outside.
Drop Off and Track
Hand over your package to any authorized carrier location; you will receive a confirmation email once our warehouse team has processed your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing